A way recommended to confirm a candidate's information before an interview is conducted:

Which ONE of the following businesses can be classified under the tertiary sector?

An insurance contract will only come into existence if there is ...

The process whereby new employees' skills are matched to the positions in which they will be appointed:

Vodacom has indicated that they will only sell cellphone batteries with a lead content that meets the telecommunication standards and demands of Green Peace. Vodacom demonstrates a willingness to ...

This ensures that designated groups have equal opportunities in the workplace:

Which ONE of the following could be regarded as an unethical business practice?

A business can have full control over …

Jet Shoes Ltd has a greater chance of success than Pat Shoe Store, because ...

The purpose of this Act is to ensure that employees work in a more suitable and less dangerous environment:

(Insurance/Assurance) covers the loss from an event that will definitely occur.

(Succession planning/Retirement planning) identifies and trains employees for future leadership positions.

An increase in the price of fuel is an example of a (macro/market) environmental challenge for a business.

A/An (professional code of conduct/unethical code of conduct) contains codes for expected behaviour in specific occupations.

(Collective bargaining/Picketing) refers to negotiations between management and employee representatives.

Sustainability

Workplace forum

Conflict

Balanced scorecard

Piracy

Name FOUR of the forces that Michael Porter (Five Forces) used to analyse the market environment.

List FOUR areas of focus for corporate social investment (CSI).

State TWO methods that businesses can apply to reduce employees' stress levels.

The Virgin Group of companies owns, among others, Virgin Records (music industry), Virgin Atlantic (airline industry) and Virgin Active (leisure industry).

Foster D started its business in Saudi Arabia and has entered the South African cellphone market.

Toyota SA (a car manufacturing business) gained ownership of Raylite car batteries.

Grace Ltd sold all its assets in an attempt to pay creditors.

Sizwe Clothing Stores has taken over Easy Clothing Stores.

Compile a SWOT analysis for Thandi's Boutique.

The Skills Development Act, 1998 (Act 97 of 1998) makes provision for Sam's skills to be improved. Explain challenges that Thandi may experience when implementing this Act.

Justify any FOUR factors that should be considered when choosing a career.

From the case study above, identify THREE characteristics of a successful entrepreneur.

What is meant by went public on the JSE?

Describe FOUR functions of the JSE.

Discuss any FOUR human rights issues that businesses should promote in the workplace.

Calculate the amount Anele will receive after three years.

Calculate the amount of interest that Anele will earn.

Suggest TWO other types of investment that Anele could have used.

Discuss any FOUR ways in which businesses should conduct professional, responsible, ethical and effective business.

Do you think personal attitude is important for the success of a leader in a business? Motivate your answer.

Distinguish between a protected and an unprotected strike.

Discuss the steps in the grievance procedure that the workers should have followed.

Give TWO examples of voluntary deductions.

Define the concept compulsory deduction and give ONE example.

Do you think a business has an obligation to offer fringe benefits to their employees? Motivate your answer.

Identify any FIVE aspects that should be included in an employment contract.

Critically evaluate the terms and conditions of the contract in the scenario above. Make recommendations that are in line with the Basic Conditions of Employment Act, 1997 (Act 75 of 1997).

Discuss sexual harassment as an unethical business challenge and propose
ways in which businesses should address it.

Critically analyse the impact of any FIVE pillars of BBBEE on businesses and comment on the role of government in promoting this Act.

Advise John on his presentation of the business plan so that it is of high quality and extremely successful in meeting its objectives.
You must include the following aspects in your answer:
• How should John prepare for the presentation?
• Evaluate any FOUR methods that he can use to present the information.
• Propose ways to handle feedback in a professional manner.
• Recommend possible focus areas that will improve the quality of John's presentation.

As a consultant to Jorden Clothing Manufacturers, you strongly believe that the challenges facing JCM can be overcome. In a well-balanced report, justify how this can be done.
Include the following aspects in support of your answer:
• Explain the role of creative thinking in solving complex business problems.
• Name steps that JCM management can take to address the above challenges.
• Evaluate the Delphi and brainstorming techniques that Jorden Clothing Manufacturers can use to solve their problems.
• Identify possible barriers that could prevent JCM from solving these problems.

Recommend THREE ways in which Zama (Pty) Ltd can improve the quality of performance in each of the challenges that appear in the scenario above. Also discuss how the quality of performance of the general management function will ensure the success of the business.