NSC exam, Hospitality Studies, November 2013
Assignment Type: Revision Paper
Total Marks: Unmarked
INSTRUCTIONS AND INFORMATION - This question paper consists of FOUR sections.
Attached Section Resource:
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SECTION A
QUESTION 1
Question 1.1 - Multiple and Single choice questions: Various options are provided as possible answers to the following questions. Choose the answer from the options provided for (1.1.1–1.1.10)
Marks: 10
Question 1:

When you buy a proudly South African product you are contributing to …

Your Answer:
Question 2:

ONE of the following statements is NOT applicable to good teamwork:

Your Answer:
Question 3:

… can be given to a patient suffering from gastro-enteritis.

Your Answer:
Question 4:

A symptom of gastro-enteritis is …

Your Answer:
Question 5:

The INCORRECT treatment for a light wound is to …

Your Answer:
Question 6:

… is the projection or estimation of the number of menu items to be sold.

Your Answer:
Question 7:

The total cost of a chocolate cake is R75,00. It serves eight portions. The cost of one portion is …

Your Answer:
Question 8:

The … in choux pastry acts as an emulsifying agent.

Your Answer:
Question 9:

Charlotte … is a gelatine dessert that is lined with Swiss roll.

Your Answer:
Question 10:

An example of Mexican cuisine is …

Your Answer:
Question 1.2 - Choose a definition from options provided that matches the term in question 1.2.1 to 1.2.5
Marks: 5
Question 1:

Marketing

Your Answer:
Question 2:

Product

Your Answer:
Question 3:

Target market

Your Answer:
Question 4:

Market size

Your Answer:
Question 5:

Market description

Your Answer:
Question1.3 - Complete the following sentences by filling in the missing word(s).
Marks: 10
Question 1:

… is a shelf in a storeroom allocated to one specific item.

Your Answer:
Question 2:

… is the term used to describe items such as milk, eggs, flour and meat.

Your Answer:
Question 3:

… is a type of custard that has starch as a thickening agent.

Your Answer:
Question 4:

… is made from stiffly beaten egg white and sugar and is used as a base for many desserts and confections.

Your Answer:
Question 5:

A French pastry with a dry cavity is …

Your Answer:
Question 6:

An apparatus heated by a flammable gel and used to keep food warm is called a …

Your Answer:
Question 7:

The French term for pre-preparation is ...

Your Answer:
Question 8:

A … is a place setting for one person at the table.

Your Answer:
Question 9:

During silver service bread is served from the …-hand side of the guest.

Your Answer:
Question 10:

A … menu does not allow guests to choose the dishes.

Your Answer:
Question 1.4 - CHOOSE THE CORRECT ANSWERS
Marks: 5
Question 1:

Certain items have to appear on a quotation form. Choose FIVE items from the list below that have to appear on a quotation form.

Your Answer:
Question 1.5 - Give ONE word/term for each of the following descriptions by choosing a word/term from the options provided.
Marks: 5
Question 1:

Stealing from the hospitality establishment

Your Answer:
Question 2:

A computer system that makes sales easy

Your Answer:
Question 3:

A measurement used to sell alcoholic beverages

Your Answer:
Question 4:

Items that have long-term value

Your Answer:
Question 5:

A process used to determine the loss of beverages that result in low profits

Your Answer:
Question 1.6 - Choose a definition that matches a type of wine from the list provided.
Marks: 5
Question 1:

Brut

Your Answer:
Question 2:

Blend

Your Answer:
Question 3:

Fortified

Your Answer:
Question 4:

Natural

Your Answer:
Question 5:

Sparkling

Your Answer:
SECTION B - HOSPITALITY CONCEPTS AND HEALTH AND SAFETY
QUESTION 2
Question 2.1 - Study the extract below and answer the questions that follow.
Marks: 5
Attached Section Resource:
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Question 1:

Name the type of burn that the chef sustained.

Your Answer:
Question 2:

Explain the procedure that should be followed when treating the chef's burns

Your Answer:
Question 2.2 - Study the photograph below and answer the questions that follow.
Marks: 9
Attached Section Resource:
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Question 1:

Evaluate the professional appearance of the chef above.

Your Answer:
Question 2:

Give FOUR hints that the chef should observe with regard to professional ethics.

Your Answer:
Qustion 2.3
Marks: 4
Question 1:

Sometimes waiters do not realise that they are being unprofessional in the workplace.



State FOUR practices that you would consider to be unprofessional behaviour.

Your Answer:
Question 2.4 - Study the extract below and answer the questions that follow.
Marks: 13
Attached Section Resource:
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Question 1:

Recommend ways in which you can promote Champs Fried Chicken.

Your Answer:
Question 2:

Champs Fried Chicken's business plan does not have a budget. Name items that should be included in their budget.

Your Answer:
Question 3:

Indicate THREE career opportunities that Champs Fried Chicken can offer.

Your Answer:
Question 2.5 - Study the illustration below and answer the questions that follow.
Marks: 9
Attached Section Resource:
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Question 1:

Is it possible to contract tuberculosis if the above occurs in the kitchen?

Your Answer:
Question 2:

You are a guest speaker and have been asked to talk about the transmission of tuberculosis to the kitchen staff.



In your speech, outline the following:
• THREE ways in which tuberculosis can be transmitted
• THREE symptoms of tuberculosis (3 x 2)

Your Answer:
Question 3:

Recommend TWO methods of treatment for tuberculosis.

Your Answer:
SECTION C - FOOD PREPARATION
QUESTION 3
Question 3.1 - Read the extract below and answer the questions that follow.
Marks: 9
Attached Section Resource:
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Question 1:

Calculate the profit that GROUP 1 made.

Your Answer:
Question 2:

Calculate the net profit of GROUP 2.

Your Answer:
Question 3:

Calculate the % (percentage) that GROUP 3 spent on labour.

Your Answer:
Question 3.2
Marks: 6
Question 1:

Computers play an important role in the storing of recipe information.



Compare the storage of information on a computer with the storage of information manually.


COMPUTERMANUALLY
[3][3]
Your Answer:
Question 3.3
Marks: 4
Question 1:

State any FOUR details that should appear on a requisition form to obtain stock.

Your Answer:
Question 3.4 - Study the extract on choux pastry below and answer the questions that follow.
Marks: 4
Attached Section Resource:
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Question 1:

Give TWO reasons for the following failure when preparing éclairs:


No cavity is formed.

Your Answer:
Question 2:

Give TWO reasons for the following failure when preparing éclairs:


Butter oozes from the éclairs (syneresis).

Your Answer:
Question 3.5 - Study the list of dishes below and answer the questions that follow.
Marks: 10
Attached Section Resource:
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Question 1:

Select TWO SUITABLE and TWO UNSUITABLE dishes for each of the following persons:



A A person suffering from a heart disease
B A Muslim guest



Give ONE reason to motivate your choice of SUITABLE dishes.


Tabulate your answer as follows:


 


Your Answer:
Question 3.6 - Study the extract below and answer the questions that follow.
Marks: 7
Attached Section Resource:
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Question 1:

Arrange the courses in the list above in the correct order of serving.

Your Answer:
Question 2:

State THREE aspects that you will consider when planning a formal dinner.

Your Answer:
QUESTION 4
Question 4.1 - Study the photograph of the lamb cut below and answer the questions that follow.
Marks: 9
Attached Section Resource:
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Question 1:

Identify the dish above.

Your Answer:
Question 2:

Name the part of the lamb that the cut was taken from to prepare the dish.

Your Answer:
Question 3:

Name THREE characteristics of the section of the lamb mentioned in QUESTION 4.1.2.

Your Answer:
Question 4:

Explain the technique used on the rolled cut of meat above.

Your Answer:
Question 5:

State an advantage of rolling the meat as shown in the photograph above.

Your Answer:
Question 6:

The meat in QUESTION 4.1.2 can be vacuum-packed. State TWO benefits of vacuum-packing.

Your Answer:
Question 4.2 - Study the vegetarian menu below and answer the questions that follow.
Marks: 5
Attached Section Resource:
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Question 1:

Name the FOUR types of vegetarians for whom the menu above will be suitable.

Your Answer:
Question 2:

Give a reason for your answer to QUESTION 4.2.1.

Your Answer:
Question 4.3 - The restaurant manager wants to replace the main course on the menu with a legume dish.
Marks: 2
Question 1:

Explain the term legume.

Your Answer:
Question 2:

Suggest a legume dish that can replace the main course

Your Answer:
Question 4.4 - TVP is used in many dishes these days.
Marks: 3
Question 1:

What does the acronym TVP stand for?

Your Answer:
Question 2:

Suggest TWO local South African vegetables that would be suitable to serve with TVP.

Your Answer:
Question 4.5 - Study the photograph below and answer the questions that follow.
Marks: 10
Attached Section Resource:
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Question 1:

Identify the product in the photograph above.

Your Answer:
Question 2:

Indicate the type of pastry used to make the dish above.

Your Answer:
Question 3:

Name another dish that could be made using the pastry mentioned in QUESTION 4.5.2.

Your Answer:
Question 4:

Name TWO ways in which air can be incorporated into this pastry.

Your Answer:
Question 5:

State the proportion of flour to fat used in the pastry.

Your Answer:
Question 6:

Grade 12 learners discovered that pastry shrank after it was removed from the oven. Give TWO reasons for this phenomenon.

Your Answer:
Question 7:

State TWO general guidelines that should be followed when making pastry.

Your Answer:
Question 4.6 - Study the recipe below and answer the questions that follow.
Marks: 11
Attached Section Resource:
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Question 1:

Give ONE reason for each of the following steps:


(a) Step 3: Place bowl over simmering water.


(b) Step 4: Sprinkle gelatine over cold water and leave aside for a few minutes.


(c) Step 5: Place gelatine in microwave for about 10 seconds to melt.

Your Answer:
Question 2:

Describe how you would prepare the mould before pouring the mixture into it.

Your Answer:
Question 3:

Name the type of alcoholic drink that would traditionally be served with the dessert above.

Your Answer:
Question 4:

Name and explain the service that takes place after the main meal and before the granadilla mousse is served.

Your Answer:
Question 5:

Explain how the bill should be presented to the guests after they have completed their dessert.

Your Answer:
SECTION D - FOOD AND BEVERAGE SERVICE
QUESTION 5
Question 5.1 - Study the article below and answer the questions that follow.
Marks: 15
Attached Section Resource:
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Question 1:

Explain the term profiteroles.

Your Answer:
Question 2:

The desserts were served to the guests from the trolley. Explain how this was achieved.

Your Answer:
Question 3:

Name TWO egg-based desserts that can be added to the desserts on the trolley.

Your Answer:
Question 4:

Recommend TWO serving styles that could be used to serve the first-class meals. Motivate your answer.

Your Answer:
Question 5:

Suggest how it would be possible to create a pleasant atmosphere in the banquet rooms.

Your Answer:
Question 6:

Name TWO job opportunities that can be created in the banqueting rooms.

Your Answer:
Question 7:

Name ONE type of special equipment that can be used for the banqueting function.

Your Answer:
Question 5.2 - Study the photograph below and answer the questions that follow.
Marks: 12
Attached Section Resource:
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Question 1:

Identify the type of function where the above snacks can be served.

Your Answer:
Question 2:

Evaluate to what extent the snacks are suitable for the function identified in QUESTION 5.2.1.

Your Answer:
Question 3:

Discuss how waiters will perform closing mise en place for the function identified in QUESTION 5.2.1.

Your Answer:
Question 4:

Recommend TWO local commodities or ingredients that can be used as toppings for the snacks above.

Your Answer:
Question 5:

A variety of snacks were provided at the function above. Explain the factors that should be considered when choosing snacks.

Your Answer:
Question 5.3 - Study the photograph below and answer the questions that follow.
Marks: 13
Attached Section Resource:
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Question 1:

Identify the beverage that is to be served in the photograph above.

Your Answer:
Question 2:

At what temperature should the beverage above be served?

Your Answer:
Question 3:

Is the glass labelled B suitable for the drink to be served?

Your Answer:
Question 4:

Explain why the procedure in the photograph above is being followed for the pouring of the beverage.

Your Answer:
Question 5:

Recommend the correct procedures that should be followed when receiving beverage stock.

Your Answer:
Question 6:

Explain how the beverage in the photograph above (indicated by A) must be stored.

Your Answer:
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