Unlike most industries, the hospitality sector is 'open' 24 hours a day, 7 days a week, 365 days a year
Focus is not only on Monday to Friday and can be very seasonal. Employees tend to work long hours during the course of one work week, normally in shifts and when busy, tend to be asked to work . The result is a very different working environment and one that must be controlled - normally through government enforced regulations or acts - to ensure all employees work in fair and duly rewarding conditions. Employers must treat staff in a fair and respectful manner, look after their welfare and be responsible for the working conditions in which they operate.